Privacy Policy for Aistn Technologies

Last Updated: 01/11/2025

1. Introduction

Welcome to Aistn Technologies (“we,” “our,” “us”). We are committed to pioneering innovation through artificial intelligence and software development. Integral to our mission is a profound respect for your privacy and the responsible stewardship of your information.

This Privacy Policy explains how Aistn Technologies collects, uses, discloses, and safeguards your information when you interact with our services, including our AI-powered software products, websites, applications, and APIs (collectively, the “Services”).

By using our Services, you consent to the data practices described in this policy. If you do not agree, please do not access or use our Services.

2. Information We Collect

We collect several types of information to provide and improve our Services.

  • Personal Information: Data that identifies you as an individual.
    • Account Data: Name, email address, company name, and contact details when you create an account.
    • Billing Data: Payment information, billing address, and transaction history.
    • Communications: Records of your correspondence with us, including support queries and feedback.
  • Technical & Usage Information: Data collected automatically.
    • Log Data: IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
    • Device Information: Type of device, operating system, unique device identifiers.
    • Cookies and Tracking Technologies: We use cookies and similar tech to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • AI & Machine Learning Data (Our Unique Focus): This is critical to our Services and is handled with specific care.
    • Input and Output Data: Queries, commands, data files, and content you provide to our AI models For business , and the generated results, analyses, or content returned by our AI Unplox ai.
    • Training Data: To improve the accuracy and performance of our AI models, we may use anonymized and aggregated Input Data. We implement strict technical processes to de-identify this data, removing any personal identifiers before it is used for model training. You may have options to opt-out of this, as detailed in Section 7.
    • Performance Data: Data about how you interact with AI features, including usage patterns, feature adoption, and model performance metrics to enhance reliability and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Services: To operate our AI models, process your requests, and ensure the functionality of our software.
  • To Improve and Innovate: To train, fine-tune, and develop our AI algorithms, making them smarter, more accurate, and more efficient. This is done on an anonymized and aggregated basis.
  • To Communicate With You: To send you technical notices, security alerts, support messages, and administrative communications.
  • For Billing and Customer Management: To process payments and manage your user account.
  • For Security and Protection: To monitor for security incidents, protect against malicious activity, and investigate violations of our terms of service.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing (For EEA/UK Users)

If you are in the European Economic Area (EEA) or the UK, we process your personal data on the following legal bases:

  • Performance of a Contract: To fulfill our obligations under our Terms of Service with you.
  • Legitimate Interests: For our operational purposes, security, and improvement of our Services, where these interests are not overridden by your rights.
  • Consent: Where we have obtained your clear, affirmative consent for specific processing activities (e.g., certain marketing communications). You may withdraw consent at any time.
  • Legal Obligation: To comply with the law.

5. How We Share Your Information

  • With Your Consent: For purposes you have explicitly authorized.
  • Service Providers: We engage trusted third-party companies (e.g., cloud hosting providers, payment processors, data analytics services) to perform tasks on our behalf. They are contractually bound to protect your data and use it only for the services we have requested.
  • For Legal Reasons: To comply with a legal obligation, protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Security

We implement state-of-the-art administrative, technical, and physical security measures designed to protect your data from unauthorized access, alteration, and destruction. These include encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights and Choices

You have the following rights regarding your personal data:

  • Access and Portability: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccurate data.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Restriction of Processing: You can request that we limit how we use your data.
  • Objection to Processing: You can object to our processing of your data based on legitimate interests.
  • Opt-Out of AI Training: You may have the right to opt-out of having your Input Data used for the training and improvement of our general AI models. This can typically be managed in your account settings or by contacting us. Please note this may limit our ability to provide personalized improvements to your experience.
  • Cookies: You can control cookie settings through your browser.

To exercise these rights, please contact us at privacy@aistntechnologies.com. We will respond to your request in accordance with applicable law.

8. International Data Transfers

Aistn Technologies is a global company. Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are governed by appropriate safeguards, such as Standard Contractual Clauses, to provide a legally adequate level of data protection.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When no longer required, we will securely delete or anonymize your data.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or the law. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of the Services after such changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Aistn Technologies
Ranchi , Jharkjand
privacy@aistntechnologies.com]
[Phone Number – 8278352509

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